Customer Testimonials
Excellent customer service and friendly staff
Great customer service fair pricing. Ken my service was great. The whole team does a great job
Excellent service
I had a pleasant experience. They were straight forward and didn't try to sell something I didn't need. They also provided shuttle service which was convenient & pleasant. I will go back soon for maintenance services.
Everyone was professional. Clean and inviting waiting environment. Good price and great service. I will only take my ford here.
Quick Precise Courteous And delivered my truck in person Thoroughly satisfied
Great experience
My Edge barely started because an old battery had discharged. I was able to make an appointment to replace battery within a couple of hours. I drove over, battery replaces and I am happy.
Purchased a Bronco yesterday from Nate at Sheridan Ford. It was an extremely smooth process. Nate was straight forward throughout the transaction. He answered all my questions and when it came to the actual sales negotiations he and Kyle the finance manager listened to my terms. Although it was tough for Kyle to get the interest rate and terms I wanted, he worked hard and was able to accommodate me. I rate the experience 5 star and highly recommend them.
Outside of routine maintenance, I've only ever had 2 large issues with my truck and Sheridan Ford has handled both of them with ease! I have always felt that my questions have been answered honestly and timely. I've never felt pressured into anything I didn't want to commit to, which I cannot say for other Ford dealers in the area. I'll continue to use Sheridan for future needs or problems. Thanks Sheridan team!
Gary Ford was my salesperson. It was professional and courteous we had a small issue but he got it resolved rather quickly. I would recommend Mr Ford to anyone looking to buy a new car.
Sheridan Ford are Ford Dealer #1 in Delaware I have been customer over 40 years and always satisfied.
Great service department,John I top service writer!
Great experience! Gary Ford was great to work with!
Great Service! Staff is very knowledgeable and friendly. I really like that they call when your car is done.
John was great. Service was quick. Very satisfied.
Very professional
Always quick & available for the Lifetime Oil Change service!
Great car buying experience. Quasha was very helpful in detailed about the car I was interested and the offers. I was able to get a great trade in value for the car and I was very happy with the experience in whole with the service provided. Thank you Ford and especially Shaquasha.
They changed my oil and did it right this time. No leaks
Prompt, courteous and efficient
I would recommend to my family and friends to go to Sheridan Ford! I dealt with Bobby and Ulysses and they were both amazing! I was looking to buy a vehicle and They found me something that was in my price range and made it work! I just want to say thank you for everything and I am truly enjoying my Jeep!
The service was very good
I purchased a new Ford Edge from Sheridan Ford. This dealership is amazing! Dave Hernandez, the sales associate, was extremely helpful. He listened to what I was looking for and showed me multiple options. I test drive all of the options to narrow down my choices. I received great incentives to purchase the car. I will be taking my car to Sheridan for all my servicing needs. I highly recommend Sheridan Ford as the best dealership! Thank you for helping me find my beautiful car!!!
First,my name is Judi not Susan. My experience was very good. Everyone was helpful and pleasant. Thank you!
Nate Smythe took great care of me
I can not complain at all about my experience with Sheridan Ford service. The service desk specialist (Josh) was very pleasant and knowledgeable. He was easy to understand when explaining what I needed. I would definitely return.
Everyone was very pleasant to deal with, and from the time we called to schedule a test drive, to completing the sale was only 3 hours.
Nate was a great sales person. Very helpful!
Rick was very courteous and helpful-unfortunately endurance didn't cover me so I was unable to get my work on my air conditioner done -but Sheridan Ford really did a good job being helpful and very professional
I don’t trust most shops when it comes to my vehicle, and I feel this way from personal experience. Sheridan Ford is the most honest shop I have come across! I’ve had some unique vehicle issues that has always been resolved at Sheridan, and the Manager Duane Hill is a great leader. Very helpful and works with you at the best of his abilities. I do not visit any other shop because of how well they treat you here. Thanks for everything. I highly recommend this Ford group.
Timely appt. Prompt accurate service
The process was relatively easy and I felt great about it.
I purchased a lifetime oil change for my car at Sheridan Ford giving me 3 oil changes/ year. This makes me get my car serviced and I love it. So I came in for my oil change and tire rotation with 110,900 miles on my Ford Edge. Sheridan Ford treat me with respect. Their service is wonderful and they give me heads up with possible issues down the road. Bonus I can get a free car wash too.
Very good 👍 Ken is the best 👌
Friendly and fast service!!
Simple to make an appointment. Efficient and friendly service. Its like that all the time!
In. Out. Done.
I had a good first appointment with the service department. I'll be back! I trust them!
Easy to set up an appointment, drop off was also quick and easy. Work was completed and made it easy to pick up my vehicle. Sheridan Ford continues to make it easy to get work done on my SUV here.
I got 1.9 % with Ford Financing.
The staff was very nice and friendly. I was in and out with my new Ford Bronco Sport that I love!!! Thanks to Gary Ford for his kindness in showing me the vehicle I purchased and the support during the process. Thank you Sheridan Ford!!!
Very pleasant and professional experience. Kudos toQuasha, Joe and Kyle.
John and the mechanics fixed my tailgate issue for a fair price.
Didn't feel pressured
Efficient and courteous service for my Escape oil change and tire rotation
there are many reasons that I am a reoccurring customer at Sheridan Ford, but the best reason is my sales person Quasha Porter.. she takes the stress out of purchasing a car… smart, efficient & a nice lady
The experience is pleasant , get a good sales person , just be carefull about what you sign , make sure to double check they might include nitrogen and service contract gap and oil club with out inform you in advance , once you sign it you are done for it.
Bobby was extremely helpful and pleasant to work with. We had the best experience with him buying our new Ford Escape. He was knowledgeable, courteous, and kind and helped to process everything speedily for us. We thank him greatly. We had a good experience with Shannon, as well.
Nate and team were fantastic to work with. Loving the new truck!
Courteous knowledgeable service advisors.
Very good dealership with wonderful representatives. Both sales and service.
Nate, Joe, Shannon were awesome to deal with. No pressure to buy or look at something I don't want to buy. Transaction was very smooth.
While shopping on line David hernandez was the only one from many dealers that called me to discuss what I needed he listened to my needs and went to work. He was able to close a deal for a 2019 ford escape it was like brand new. We are very happy we met David. Thank you very much
Nate was absolutely awesome!! So helpful and patient! This was my first time buying a brand new car and he made the process SO easy. If you’re considering getting a vehicle… definitely go and ask for him!
Great people, great mechanic. Punctuality was great. Will be taking my vehicle here from now on.
I went out to look for a used car...after my car was totaled from an accident..not my fault. I looked online and decided this was not how I wanted to do my search. I went to Price, was greeted and sat down with Mike Casper..He was professional, friendly, knowledgeable and told me he had a car for me. Once I saw it, I fell in love, it was clean, drove well and was in excellent condition. He walked me through the car buying process, seamlessly. I was in and out within 3 hours. Mike is an 😇 ..great sense ...
Quasha was awesome! Test drove a few trucks but couldn’t find the right one. A week or two later and she emailed to let me know she had the truck I wanted. After a fair negotiation we own a new truck. Thanks for putting in the time to find me the right vehicle.
Great experience with Nate!
Very nice people very knowledgeable and NATE IS THE BEST SALESMAN!!!! he came in early to get the deal done!!!
Did a great job getting my part same da!!
The crew at Sheridan Ford is always polite and tentative to the needs of their customers. They make life easier from buying a car to getting it serviced!
The car I wanted they had in stock. David is a good sales person and so is finance person as well as new car manager. This is the second escape I purchased them.