Customer Testimonials
Great service department! They have been doing the service work for my hybrid Maverick and my prior vehicle the Ford Fusion. Thanks Again
Rick was very nice he helped get my car back on the road and was able to go to my next job
Sheridan is on time and the service is amazing.
Was very quick and thorough with the repair on my truck
Got appointment fast. Service listened😊, called me with a Quote, I test drove a car, Ford followed up with a text and phone call. Like I said, "Excellent"! 👍🏾
Excellent customer service. Took good care of my truck and didn’t have to wait for too long.
Over the years we have bought, and have had serviced, many cars at Sheridan Ford. When the fix was going to take a bit longer than anticipated, John kept me updated all along the way. Ultimately got back a healthy Mustang…… happy customer.
My experience with Sheridan Ford is they were courteous, knowledgeable and customer service friendly!! Thank you for resolving my issue!
Excellent sales service , absolute pleasure
Hi my name is Peter, I bought 2024 Bronco Everglades Azure Gray Tri coat color from Sheridan Ford in Wilmington DE and David is the sale person very honest and helpful. The sale manager (Joe )and the Financing manager all very straight forward and helpful. They all made my purchase the bronco super smooth and easy. I am 100% recommend anyone to shop at this dealership. Thanks
Easy to schedule an appointment. Work done promptly. Even washed car. Great service.
Sheridan Ford was the best dealership I’ve done business with. I highly recommend Ulises as a salesman. He was very patient and answered all my questions. The finance department is excellent as well. Both Chip and Kyle were easy to work with and provided great information. I got a great deal at Sheridan Ford !
People were friendly and polite. They went out of their way to get the car I wanted.
Reasonable prices, quick service. No issues. I’ll definitely be back for any future maintenance/service needed
I did not buy my car from Sheridan Ford and had recalls done. What great employees!! I would definitely buy a car from them.
I love going here to get my service done on my car Rick was awesome
I truly enjoyed my experience with Quasha!
Gary Ford was extremely helpful and professional. He made the entire process very easy. I love my new F150 XLT!
Fast sales turn around, kind and happy staff. The experience of buying a car for the first time was very smooth and relaxing.
Sheridan Ford always does a great job on my service, alway done on time . John Lannarella is always great and very knowledgeable and friendly.
Awesome experience. Nick Kelly is an amazing salesman. First time in 13 1/2 years in a dealership.
Great people in sales and service. Get the lifetime oil change, a no brainier. We've bought 3 cars from them
I had the best experience with Nate and Kyle! From ordering my Bronco to the financing…quick, efficient and fun!
Easy to get an appointment and quick turn around with getting my car finished. Communicated with us as soon as they knew what the problem was.
We had an outstanding experience purchasing our new Maverick truck from Sheridan Ford in Wilmington. Their website was easy to maneuver and they accommodated a next day appointment without any problem. Our sales person Dave was very knowledgeable and taught us many things about the truck. The sales process was very straightforward, and we felt respected throughout the entire process. We love our new truck and are so grateful for the staff at Sheridan Ford for making it possible!
Outstanding service as always
Very helpful and quick service!
Such a fantastic team of knowledgeable car professionals! My husband & I worked with Quasha to purchase a 2020 F250SD for our landscaping company. Quasha was dynamic, full of energy, and the sweetest person to work with. She not only supported our goals, but made the entire buying process seamless— she’s a gem! Thank you so much to the team at Sheridan Ford!
The service department was very thorough in making sure my vehicle issues were resolved.
I went to Sheridan Ford to renew warranty on my car. Kyle helped me with all details. He was kind,informed and helpful. They have the best service department. I sincerely thank you for all your help Sharon Berkheimer
I took my vehicle for recall service. While the communication was a bit bumpy during the process, the service manager took the time to make sure they got it right. It’s rare that you find customer service like this anymore.
Great service and great people job well done
Bought a used car at Sheridan Ford from Nate. Excellent experience overall. Everone there was very professional. Got a far value with my trade. Love the new car.
Jose Martinez is a good service rep. Very pleasant.
Excellent customer service and work repairs. Kept me informed throughout the whole process and made things very easy for me from start to finish. Chris and the rest of the staff are amazing. I would not use another shop … no need to go elsewhere when the service is so good. After and before photos attached. Thank you all for all your hard work 5 ⭐️⭐️⭐️⭐️⭐️
Great service! 🙂
Sheridan Ford has been my go to centre for the past year ever since i moved to Delaware. People there are really good and helpful. However, my last visit ended up being below my expectations. Their attention to detail was not great. They keep forgetting to put the next service sticker in even after reminding them. While this is a small issue, I was certainly taken aback by how they said they did their multipoint check (as written in my receipt), found that my brakes needed to be changed, however completely missed something as obvious as my headlight that had ...
I mixed up my service appointment date and mistakenly showed up a week early but they were able to fit me in and fixed my car in a few hours. Super friendly and accommodating location. Highly recommend!
The work was completed and truck was fixed. But my 11:30 appointment didn’t start until well after 1PM.
Very efficient. Great car agency!
Very friendly, helpful staff.
Chris is very helpful and goes out of his way to be kind.
They were very nice and took good care of my care I would highly recommend
Great experience. Everyone was friendly, courteous, and professional. Service was quick and efficient.
A1 experience
Oil change & tire rotation went smoothly & they washed my car!
Great idea, super on customer service and I know Ford is kicking in to you guys. Win-Win
Staff is awesome, very polite and accommodating. Always a good experience!
Good gang over there at Sheridan Ford Highly recommend
Great experience.
Just popped in for an oil change . My rep at the counter was awesome. I was in and out with no delays ..probably why I bought my truck there 😎
First time visit for service and was highly satisfied. Very professional service and detail explanation on service information.
Shaquasha was my sales associate. She was very organized, an excellent communicator, patient, an active listener. All these skills speak highly of her being professional in the position in which she serves. Her personality is contagious! I am enjoying my 2020 Ford Explorer Platinum vehicle. I would recommend her to my family and friends. Much appreciated, Frances Brown
John at the service desk was very professional. It is always delightful to deal with him. I didn't get the other associates name but he offered to help me find my car after service. Everyone Oget a A+ for such great customer service
Fix my issue within 1 hour
My car rides smooth. I had front-end work done.
Rick at Sheridan Ford really took great care of us every step of the way by explaining the process and how best to come in the future for the other repairs I need to make on our car. Thank you, Rick and Sheridan Ford for being reliable and one to trust for all of our car care needs!
Service was prompt and all issues were look into to and made complete by Service Advisor final assessment.
The service was good. The service manager was very accommodating and the wait time was not exceptionally long.
Rick is the best! He answers my questions and keeps me informed about upcoming service. Thank you!
I had a recall on my 2015 Ford escape. They came right to my house fixed the issue in about 15 mins. Very convenient service!!
My service advisor John was attentive & helpful. My initial experience was not good but in last 3 or 4 visits am very happy.
They were very good as usual and were very efficient!
Very nice service and got a wash. Better than Carman and Porter combined. Thank you!