Customer Testimonials
Ev Driver, quite and secure!
Had my regular oil change and tire rotation. Used their complimentary shuttle service to take me to work and bring me back after the car was done. Very efficient and pleasant drivers. Would recommend Sheridan Ford.
The Ford Explorer ST must of been meant for me. Got to the dealer earlier than planned. The vehicle was well detailed..The transaction went smooth. Salesman Ford made sure everything was streamlined with the documents. Finance guy was clear breaking done the warranty base on the many miles I drive. I was out maybe 1hr. I was HYPE on the purchase price and the performance of the vehicle when I drove home.
Smooth and easy experience. Nate was well detailed and as excited for a new car as I was.
Excellent customer service I received from Josh in service.
Not pushy, very pleasurable experience
Excellent
I got an excellent service at Sheridan Ford. Really impressive.
Very friendly staff super knowledgeable easy to talk to
we got the car that we wanted, Nate did a good job on the sales, he deliverd our car to us. i recommend sheridan ford. completely satisfied
Shaquasha did an amazing job making us feel comfortable and confident with our purchase of a 2015 Kia Forte. We were not rushed or pressured to make a decision and the process moved at our own pace - somehow it was over in less than an hour! Highly recommend buying from Sheridan Ford, especially if you can do business with Shaquasha!
(Translated by Google) Excellent service, very nice staff (Original) Excelente servicio, el personal muy agradable
My husband broke down while he was visiting Wilmington for a business meeting. John I. was able to get us in quickly diagnose the issue and get the repair done in under a week. Thank you for a great service.
Very fast, knowledgeable, and communicative.
Friendly didn’t have any problems with the service did as they said they would do . I went for a browse around the dealership and they call me when the car was done
I appreciate the staff and how professional they are. They are right to the point in letting me know exactly the problems and how to take care of my ford.
Q was professional and she shows courtesy with my time. Josh has the biggest smile on his face and is so nice. I’ll get my next car from this team!
Very Professional Services That You Sheridan Ford Taking Care Of My Needs
My issue with tire pressure was solved when a technician discovered a nail in the left rear tire. The tire was plugged and the other three checked. I received professional, courteous and efficient service at Sheridan.
Nate in sales. Straight forward, honest. Doesn’t waste your time.
Great Staff and prompt. Got the WORKS oil change and they offered a full inspection to ensure my vehicle was in great working condition as it is a 2010 Ford Fusion.
First time service. Scheduled online. Convenient and timely. Friendly staff.
Very friendly and knowledgeable. When I explained I didn’t want all the warranty and gap add-ons they didn’t harass or push they were polite and moved on. Great experience.
Appointment easy to make online. Service quick and pleasant
Excellent customer service, as always! I’ve bought my cars from Sheridan for 20 years and will continue to do so!
Dealership was super helpful and super understanding, they provided fantastic service and communication!
Everyone was extremely nice and friendly and offered a fair deal. I love my new Tundra. Only small issue which I didn’t catch until I got home was a random $499 admin fee added to dealer costs that was not explained. Its a big fee to sneak in at the end. I was in hurry at dealership which they knew. Had plenty of time to sell me the warranty but not explain the $499.
Dale person Gary was real helpful.
Quickly identified the issue and had my sons car back on the road in time for his prom the next day.
Nate was a pleasure to work with. He addressed every detail through the process to make it as efficient as possible. I would stand behind both him and the Sheridan group for any vehicle need.
Mrs. Sandra Billy is sure a blessing into my life and that of my family, with minimum investment of $700, be rest assured to make your withdrawal of $8,200. After losing my job I have nowhere to lay my heads upon until I was introduced to Mrs. Sandra Billy by a friend who advise me to invest into her bitcoin trading and now my life have really change. Visit Mrs. Sandra Billy on WhatsApp: +1 (512) 893-1587 Email: [email protected]
Excellent service and customer care as always!
My service provider went above and beyond to get in contact with my extended warranty company and ensure all coverage was taken care of. My car runs like new now.
Excellent service.
UPDATE- 5/4/23 I did get a call back & a refund and I do believe it was just a miscommunication. Thank you. 5/1/23 Last tuesday, Went in after receiving a recall letter from Ford. I was asked if I was also getting an oil change and told them it was just to check on the recall part. When I went to pick up my car, I was charged for an oil change after I told them I did not need one. Lady at front desk said I needed to pay to take my car and to call the next day and talk ...
Easy to work with, they didn't sugar coat how long the job would take, they told me what it took and not nessisarily what I wanted to hear. They were right on with my finish date. Too many times companies tell you what you want to hear, so they get the job. This company told me exactly how long it was going to take. Special thank you to Mark, for keeping me up to date, with my truck. Good service, and good people
They were very helpful
Service technician at the desk was very helpful
I got just what I deserved and more! VIP service from my front door to my new SUV-LXT as in watch me roll shinning, smiling, grateful, and happy! It only took Kyle, Bobbi, Dave and the very pleasant receptionist, and the rest at Sheridan Ford, Robert Kirkwood Hwy, Newark, DE, about 45 minutes to secure me as a life-long satisfied customer! I'm looking forward to purchasing four more vehicles from Sheridan Ford very soon and can't wait to tell all of you on my new billboard how happy that feels! I know that at Sheridan Ford any serious repeat ...
Nate handled everything well from beginning to end. A painless process.
Fantastic experience and had a lot of fun purchasing my new F150. I highly recommend asking for Nate. He made the whole process so smooth and easy. He’ll definitely find you what you’re looking for in your next vehicle!
Brought my car in for oil change and any servicing. Ken made sure my visit was easy and took little wait time.
Great service as always car done way before expected no issues.
Awesome visit! Took care of all my car needs in a timely manner!
From start to finish I had a wonderful experience. Everyone was very friendly and responsive. Bobby, the salesman was helpful, kind, without high pressure sales.
Everyone was friendly and very professional. Great experience overall.
Your service department is top notch.
Jack was an incredible salesman and helped me get into the vehicle I wanted to without any pressure and without any pushing. I am very happy with my purchase and will encourage others to visit Sheridan!
Timely service with courteous service specialists and easy scheduling of work needed to be completed
Wow amazing. You knocked me off my feet! I’m humbled and grateful. I invested $1000 with Mrs Susan Ryan to see what trading online was like. A week later i withdrew a profit of $10,500 and then I really saw how much you can earn from the markets. I now invested $2000 and gain $18,543 a week, God bless her for me, she is trust worthy and i recommend her to everyone or anyone that want financial freedom email; [email protected] WhatsApp: +1 (856) 440-3528
Gary was extremely helpful and patient throughout the entire process we are very happy with our purchase
Excellent service with a wonderful friendly staff. Will definitely return for all of my car care!
The staff were very friendly. My car was looked at right away.
I highly recommend Sheridan Ford, Nate was the best! I called them in the morning to look at a vehicle, they had it ready for me when I got there & provided the best customer service throughout my experience there. I was in and out in 2 hours with all the paperwork and everything. So happy to drive off the lot with my new to me car & so grateful for the experience I had there.
Outstanding as always!!!
I'm very satisfied with the service department. My only grip I have is parts, they order my parts but when they come in there seems to be a problem with them and I have to come back. Or the wait time to get the parts, my tailgate hasn't worked for over a month still waiting on parts. I know you can't ontron this problem just had to vent thank you. J.A. Gebhart Sr.
Sheridan did a excellent job on my vehicle and detailed when finished. My vehicle never looked that good since I purchased it. The employees are friendly and very helpful in assisting you through the entire process. I will definately use them in the future.
Rick was efficient and very informative with my truck. Well done
Nate Smyth helped me get a car when no one else could. I really appreciated there commitment to finding something for my situation. the process was quick and the staff was very friendly.
It was a pretty easy process. The fact that they delivered to my front door was great. Nate Smythe sat with me and provided a very detailed overview of the features on the car. They were great through the entire process
Efficient did a great job and kept me informed while my vehicle was there
Great Customer Service and Fast Execution.
I made an appointment online and got a confirmation text. Upon arriving I was told there was no appointment. Thankfully the employees were awesome and fit my oil change in, but this makes me wary of making appointments online in the future. That’s really disappointing.
Excellent service ken the service manager always professional and keeps us informed of everything going on with our service