I have been a Sheridan Ford customer for many years and am extremely pleased with their customer service. J. Nieves is the absolute best and a valuable asset to Sheridan Ford. He is very patient and thorough, and gives 100% to ensure customer satisfaction. Understanding that Ford is no longer selling cars (other than the Mustang), it's only because of Mr. Nieves that I retained my relationship with Ford. He should be commended for providing such outstanding customer service. 👏 👏
Great place to get your car worked on. The staff is great.
Nate Smythe at Sheridan Ford is amazing! I highly recommend if you're looking for a vehicle, you check him and Sheridan out!
Great place to do business at. Always pleasurable and welcoming environment. From salesman men to management. Definitely would recommend to friends and family.
My car was diagnosed promptly and the repair was done efficiently & quickly. My service associate provided excellent customer service.
Chris and Andrew were knowledgable and easy to engage with when fixing a paint issue on my Ford Bronco. Soon after they had to reseal my windshield and went above and beyond to accommodate that job. Highly recommend them!
Rick and Josh in Customer Service were awesome to work with and did a great job on servicing my 2010 Ford F-250! Thanks guys! Much appreciated.
Has been my car dealer for over 30 years I've always been pleased with the performance and the service
Everyone was very pleasant, helpful and explained everything in detail. Great place to purchase a vehicle!!!
Very friendly staff. Angelo made the sales process simple and painless. Communication with the finance team went smoothly.
Good service. Doesn't take forever. John is very knowledgeable and friendly.
Excellent work and customer service. I had a repair done at another dealer and it was less then satisfactory, Sheridan made everything right ! Thank you for a great job!!!
Chris was amazing, friendly and punctual he made the work needed on my truck quick and painless! Great experience working with Chris!
Had a recent oil change done and while I was there I asked if they would remove the dealer tag off the front so I can attach the sorority license plate I was recently gifted.
Outstanding Service!!! Great and friendly atmosphere!!! Fast Service!!!
Came in for a recall. Everyone was very professional. Job was finished in time provided. Thanks!
Everything went smoothly
The recall was handled smoothly and the vehicle inspection identified several items to keep an eye on. Great communication and quick service.
Bought my car there in 1999 and it is still running strong thanks to the service department.
Professional and polite and fixed my vehicle.
Easy Preorder and family, easy to work with car sales rep. Quasha rocks and I’m sure I’ll be buying another car from her eventually
Sheridan Ford Sales & Service have always been excellent in all of my dealings
Go see Dan! Great guy! Made sure my son was taken care of from start to finish of the buying process! No haggling, none of the, “let me see what my manager says” hoopla when it was time to run numbers. Very straightforward on his end and very respectful of finances on the buyers end! It was a great first time buyers experience for my son!
Stopped in unscheduled. Turn signal light burnt out, a dangerous situation at Holiday Season. Got me in and out within half hour. Great customer service.
They made buying a car easy. Dave was a great salesman. He did not pressure us at all and gave us options. We went in knowing what we wanted and he made it happen. Super great experience. Would highly recommend going to Sheridan Ford.
Ken was very helpful and polite. He got the recall taken care of on my vehicle. It was done in timely manner and returned to me the same day. I was very pleased and would highly recommend this repair shop.
Great Dealership! Been with them since 2017.
I Bought a lifetime oil change on my 2008 f150 ,14years ago and Sheridan Ford is still Honoring it.Truck still running great !
They did very good work at a reasonable price. John, my service rep was very helpful in pointing out what work was necessary and what could wait. Good experience overall.
friendly staff with no hassling
Easy and fast service. Went in for my 10k check on my F150 and had zero issues!
Really great service
Went for a recall,. I was out in 30 minutes! Fast,. Friendly,. Accurate service.
Service was fast and professional.
Very polite and curtious. Keith was extremely helpful and friendly., not pushy like most salesmen are.
The service was good as usual however, your new policy of charging a surcharge for credit cards seems petty and shortsighted in relation to customer satisfaction.
Excellent !!!! Took the best care of my car !!! And found other things to help the car run better and very dependable !!! Thank you Josh !!
Very easy to buy a car and everyone was very nice, Sales person, manager, finance!!!
Had to wait 3 weeks to get my car serviced but overall its good service
Good service. Friendly and knowledgeable staff
I was in a real pinch and needed help one morning with quick service. Nate took care of me so fast, i ended up saving enough time to get breakfast. Completely saved my morning. Thank you Nate and the other nice folks at Sheridan Ford
Fixed the issues I needed fixed… only thing separating from a fifth star is that they never keep me updated on the status of my vehicle. Had my truck for two full days and I don’t get an update unless I call or go in. But they do great work.
Great customer service. Great experience working with Nate.
Great service. My assigned service advisor could communicate with the customers better but great service otherwise
Excellent service ken the service manager always professional and keeps us informed of everything going on with our service
Car was in and hour in less than one hour. Service writer Rick was knowledgeable and kind. Great service!
After an unsuccessful attempt @ WaWa to put air in all 4 of my tires. Yes friends all 4 of my tires needed air. I drove my SUV to Sheridan Ford ( my dealer) for help. RICK GRIFFIN saved the day & my sanity after a short wait he had one of the technicians fill all 4 of my tires!! Rick is a good guy & has always been very helpful when I bring my SUV in for service.
Car buying should be a pleasant experience, and this one was. Nate was helpful taking care of my needs. We'll worth the extra drive for me.
Friendly fast service
Staff very pleasant and easy to work . The job was done on time . The shuttle was very convenient and the driver was extremely friendly
I had a great car buying experience. Kevon was my salesperson. I highly recommend him. He was very respondent, punctual, and well informed. I bought a Mach-E from out of state and flew in to pick it up. Kevon even picked me up at the airport. I would definitely buy from Kevon and Sheridan again.
Always a quick, professional experience. Staff is friendly and helpful.
Excellent service and Ken is a valuable service writer.
Great and speedy service
The People are very nice and professional. I live in Flordia and when I come to visit my Mother, I go to The Ford Dealership and they always give me exceptionalService.
Been a Sheridan Ford customer for 13 years sales and service Ken in service department has always gone above and beyond for me
The service department was very friendly and helpful. They performed the service per my scheduled time and provided estimates for any additional work required. Overall great experience.
I had to wait eons for 2 parts….not Sheridan’s fault! The amount was larger than I expected. Other than that.. everyone was helpful and pleasant. Thanks to Chris for putting up with all of my calls!
Very friendly and professional service!