Customer Testimonials in Wilmington DE
I waited for my Bronco Sport’s oil change, tire rotation and recall work and it took just over one hour and I was happy that nothing else was found upon inspection. Thank you for the quick and efficient work!
The gentleman that does the alignments is extremely professional and knowledgeable. I will definitely be coming back for him to work on my truck.
Quality service. Very polite people
The technicians always do a good job. The service office staff can be unfriendly and make you feel like they're doing you a favor
The cost was very high compared to what State Farm paid. After I drove the car home, it wouldn’t start again…. Evidently someone must have left something on at the shop and killed the battery. I won’t use this place again!!
Always on point with what you need. Helpful with future problems that might show with their inspection process.
10/10 service by Joe Price and Brandon. Love coming in here, the guys are a great group and always have excellent customer service.
As a first-time buyer, I couldn’t have asked for a better experience. Brandon Price and Samuel Lopez were absolutely incredible. They were helpful, professional, and genuinely invested in making sure I felt confident every step of the way.
They guided me seamlessly through every step of the process, answered every technical and financial question thoroughly, and went above and beyond to secure an excellent rate. Their commitment to customer satisfaction reflects the very best of Sheridan Ford. I’m truly grateful for their hard work and patience, and I will definitely be recommending them to friends and family. Thank ... Read More Google - Aug 5, 2026
Personnel were very polite and efficient.
Great experience. Happy with our purchase
Amazing as always! Smooth easy process!
Arrived early for service and it was completed much faster than expected. They respected the appointment time which decreased my wait time.
Most are quick to share a bad experience, so I wanted to make sure to share a good one. I took my car in for a recall. I was put on the schedule right away and my car was ready the same day in a few hours. The shuttle was a huge convenience and the driver was very kind. Thank you Sheridan Ford!
Chris and Chris make a great team! They are both amazing. I had my car towed there initially after an accident, because they help us before. They remembered me and they were very friendly and eager to help me! The first thing was getting everything set up with my insurance company which they did and they called them and got the first payment scheduled promptly and immediately. They then figured out what was wrong with the car exactly and worked with the insurance adjuster to put together the whole estimate. It was approved by my insurance company and they handled ... Read More Google - Aug 1, 2026
Chris and his team were fantastic!
Service area was very well organized, very clean, the people were exceptionally polite and friendly and to top it off efficient.
Great to work with. Very professional and courteous.
Great service! Friendly team!! Great experience!!
I had a recall issue. i called Sheridan ford they set my expectations for length of time then went above it with less time .all the staff I spoke to was very professional and polite will come back
Very professional and fast
Josh was the absolute best
Always a timely manner and good communication
Great sales service with Nathan.
John Iannarella and his team always take great care of our personal and fleet vehicles.
Dealing with Ford! Love them! They are great and easy to work with and have treated my car like one of their own.
One of the easiest experiences buying a vehicle. No back and forth. They presented their first offer which was extremely competitive and aggressive. They accepted my counter. Financing was also easy. Secured a better rate than I could find on my own. Zero pushing add-ons. They were offered and declined. They moved on. By far the best experience I have ever had at a dealership.
Excellent service and professionalism.
Always get in and out. No issues no harassment on trying to add extra services.
Excellent interaction and great experience in buying my new Expedition. I dealt with Nate initially who introduced me to the vehicle and explained the features. As a follow-up I managed the sales details with Gary who did a super job of helping me through the process. Brandon did a great job of the paperwork and explained several options. My experience with Sheridan was fantastic. It mad e the process very easy and both sales guys did a fabulous job. My kudos to all.
Thanks the recall was done, I appreciated it also manage to get my oil changed the same visit I also appreciate that, wonderful job guys, what’s why I was here sence 1990 lol.
The staff was quick and attentive, I did my application online and got a phone call the same day! Walked out with a car the next day, I can’t thank them enough!!!
Sheridan Ford was great with taking my car on short notice when a stone got stuck between a wheel and the brake. They provided a very detailed description of what they found and what repairs were needed.
I have all service needs for my ford at this dealership. The service department is professional and completes the work in a timely manner. I trust this service department to provide the service necessary.
The staff answered my questions and delivered on promises -- including completion date. Their pricing was competitive. The shop is neat and clean. The overall process and results were excellent. My F-150 looks like new.
Went for oil change and was done within an hour. Was happy about that because there is a dodge dealer we go to that seems to always take at least two hours.
No he gastado nada de dinero en cambio de aceite con cambio de filtro desde que compre mis fords
The staff was very professional and patient with questions from my 92 year old aunt. The repairs where 5 stars and completed in a time manner
Always top notch service!
Great experience overall! No pressure, no back and forth with pricing. Smooth process all the way thru. Salesman sam was awesome! Very knowledgeable about the product he was selling!
The customer service was outstanding 👏 and I ❤️ the way the explained everything they did was totally awesome 👌. Sheridan hospitality was a wonderful experience 😀..and I greatly appreciate it all..Thanks,Blessings on Blessings..
Very professional service.
(Translated by Google) Excellent service, I always recommend this place. (Original) Excelente Atención siempre recomiendo este lugar
Had a great experience manager was super helpful and needed a loaner didn't give me any hard time about
Rodney was great!! Friendly, knowledgeable and responsive.
I truly appreciate the service I was given by Chris; by the way I was cutting Chris' hair when he was going to school for Auto body great job 👍
Ulises was an awesome salesman and the entire team was friendly and helpful!
OUTSTANDING Service by Sheridan Ford and especially Leah. She understands what Great customer service is. Had water pump replaced and was done in timely manner and Leah kept me up to speed in a timely manner. I won’t use anyone else to repair my car. Thanks bunches to Leah and the mechanics!!! I forgot to give kiddos to the young receptionist in sales dept that also helped with my phone questions. Betty
John the service tech was very good. Turnaround needs improvement.
Love my new ford car! Special thanks to Gary, Brandon, Joe & chip
Josh from the service department was very nice and welcoming ...i had the 10,000 mile check up on my Bronco and it was comfortable in the waiting room while it was being serviced. It was quicker than I thought it would be and all went well.
After some initial issues, Sheridan Ford really came through for us. Nathan, Reda, and Brandon were a great help!
The buying experience was good without a lot of pressure. They answered questions that came up along the way
Had a great buying experience with Sheridan. I was the first one on the lot bright and early because I had my eyes on a specific Truck. As soon as the dealership opened I was helped right away, ultimately taking home the truck I wanted and a great overall experience from my salesman and finance officer as well.
Sheridan ford always delivers outstanding service. Their employees are knowledgeable and super helpful and courteous. I enjoy dealing with this dealership
I can tell the difference how my car runs after an oil change, great job!!
I always work with Josh. He is great to work with.
Every time I come for an oil change I am greeted with smiles and friendly service. When I make an appointment I drop it off and come back to a vehicle that I know is well taken care and drives incredibly. Truly appreciate everyones effort. I am a customer for life
Th work was done great an no problems will be returning for any thing I need in the future and Leah was great
Very courteous and professional.
Great people & service! Waiting area was exceptional.
(Translated by Google) The employees were very friendly and professional (Original) Los empleados fueron muy amables y profesionales
God what I needed fixed all in one day and employees are friendly and helpful
Great experience and great people here. David Hernandez is the guy you want if buying from here. Calibrated standard for professionalism.
After having issues with another dealership that would not accept my warranty, I decided to switch to Sheridan Ford for service, and I’m so glad I did. Even though Sheridan Ford was outside of the distance requirements for my warranty company, they were willing to work with them and went above and beyond to help make it happen.
Everyone at Sheridan Ford was incredibly friendly, helpful, and took the time to answer all of my questions throughout the process. Their transportation drivers were also amazing and super friendly, which made the experience even better.
Excellent customer service from start ... Read More Google - May 23, 2026
Good service on my F150 Lighting
The sales and service department are of high standards. They always treat me and my family like family. I recommend you give this place a try for your service or buying your next car 🚗.👍👍👍👍👍
