A very good dealership!! They treated me with much respect. They made me feel like I'm important to them. Every request I had, they didn't hesitate to answer it or make sure it was answered.. They were very fast at getting me approved & I left with a smile on my face. I hesitated to drive there because I'm in south Jersey & they're in Delaware & I didn't want to drive that far just for them to tell me that they can't do anything for me. I'm very happy that I took the drive to see them. They came back with an offer & I told them where I would like my payments to be & Joe didn't hesitate to go back & renegotiate with the bank. I would definitely do business with them again. Thank you Joe & thank you Bobby for all your help!!

Great experience the salesman Nate did a great job and finance manager was great he explained everything. I had to b in and out fast cause of a family situation and they did it also I am pleased with my new car Jerry Joyce

Wonderful place. More than just a service center .

Ken was the best he made sure I was very well taken care of

Sales team was very nice, and not pushy, got me the best rate for financing. And also fill up the car before we took it off the lot. They also gave me top price for my trade in. Awesome experience !!!

Not alot of wait time for oil change That was great 👍

Fast, courteous and professional service.

Excellent!

I'm wondering is this survey new because I've been to Sheridan Ford over and over for the same problem and a few other times and the service was a night mare. From the beginning to end. Long story short every time I was not shown any respect or dignity. George and John and the new guy was awful. The way they talked to me I had to verbally defend myself. Then it was where I just by pass their station to receive service. Went to Dawayne and got most relief. Most my respect came from Ken Walker. Every thing was on the top. He was very understanding about my hearing problem. Make a long story short He was a perfect gentleman and treated me with the upmost respect. I could go on and on and on and on and on again of the times I came for service. Maybe 6 times and only once was handled right after Dawayne took care of the one before last so there you have it. Some but not all

It was my 1st visit here! John was courteous, helpful and knowledgeable to! The cashier (sorry! I didn’t get her name) she to was friendly. No complaint here. Yes, I’ll recommend

Great experience, as always. I had an 8:30 appointment for an oil change. I was promptly greeted and my car was completed within an hour.

Gary Took amazing care of me from the start of the process ( placing my order online for my new 2022 Ford Explorer ) to the very end when I picked it up today . He touched base with me frequently to give me updates ( along with emails ) When my car came in he called me right away and had everything ready to go to make the process seamless., Gary is friendly , very helpful and very knowledgeable.. he goes above and beyond to make sure he answers all questions and concerns and just so easy to work with . This is my 3rd Ford Explorer , each time working with Gary and his team . He is the BEST! And I will not shop anywhere else . 😊

I brought a brand new Ford, my sales associate Kevyn (Kev) was amazing a facilitating the frustrating and timely process of ordering a car built to order. Thanks Sheridan Ford. I’m in my love with my first ever Ford vehicle! I also want to point out a lot of other Ford locations were “upcharging” from MSRP (per the official forum). However, Sheridan Ford did not upcharge. My only major frustration was that my A Plan Pin# was not honored, but apparently you couldn’t use it on the car make/model that I got.

Gary (sales) and Joel (finance) were outstanding. They both took the time to explain everything regarding the vehicle and the loan. They answered every question I had. Additionally, they were very patient and knowledgeable.

I’ve been a loyal customer here, for 20 years. Never a bad experience, great service department, and staff!!

Rick in Service was very patient through the process.. in lieu of it taking a week to get car in the service bay.. labor is tough for everyone these days.. I felt Sheridan Ford treated me honestly and fairly.. I will definitely give them my business.. thanks

Came in for a scheduled early morning oil change and was in and out fairly quickly. The price was much lower than going to oil change places.

Very smooth, professional and courteous.

John I my service writer was terrific to deal with and communicated with me often as to how the repair was going. He even secured me a rental car to use as the repair took longer than expected due to parts being back ordered. Also Chuck, the technician that worked on my truck was very nice and explained all about the repair and what to expect. Thank you Sheridan Ford

Sheridan was professional and kind. They have wonderful customer service and explain in detail what needs to be done.

I actually had fun during this whole thing. Everyone was very nice and knowledgeable

Was due for an oil change. Was greeted by a smile. I waited for the service. They were extremely busy. About 20 minutes into my wait my advisor let me know that I needed an air filter. Ok, it was replaced. Another 20 minutes and all was completed. I feel that the service advisor and technicians are making sure that my safety is their priority. And washing my car was the icing on the cake. Thank you everyone.

Always very kind. Let's you know the needs of your vehicle but does not pressure you.

I have bought my vehicles based on this service department. I had the pleasure of working with Rick yesterday. He was knowledgeable and kind. He went out of his way to help me and took the time to explain my issues. He accommodated my calendar when I made my appointment. I highly recommend this dealership

It was great working with Dan. He sold me my car 7 years ago and did it again this year. Thank you! Ask for Dan and tell him Melissa sent you. 🙂