Outstanding dealership. David Rodriguez is an excellent salesperson who made the experience of buying a car a pleasure.

Ford on Kirkwood highway it was quick fast and accurate thank you Sheldon Ford in Wilmington on Kirkwood highway

Really liking the appointment system! Everyone is super helpful. Great turn around for the oil change and tire rotation. Great service , great people , couldn't ask for anything more.

The guys at Sheridan really took good care of me. They were accurate and did a big job on my car so maybe it will last another 98000 miles!

Dave was great and very helpful with our vehicle purchase! Love our new Edge Titanium.

GARY Ford was an EXCELLENT salesman. He explained. All the featured all the features of the car. T h e ordering process was easy

Came to this dealership not expecting much as my wife and I were just browsing. We came across a very nice used truck and met a very helpful and easy going salesman- (Nate S.) please ask for him! His personality and willingness to help answer any questions we had is simply what made this experience for us. It did not feel like we were car shopping because he had us laughing the whole time and He never, not once, made us feel like we were bothering him. He never not once pressured us, this was such a smooth experience. My wife and I are late 30’s and this was by far the best experience we have ever had with a salesman (Nate). It does not stop there though, several days after leaving with said truck, he called to let us know a different bank came back at a lower interest rate/payment. Not only was Nate going above and beyond but it was also the finance manager (Chris) going above and beyond behind closed doors. So the experience did not just end on the day we drove off the lot. Again, ask for Nate as this experience was nothing short of amazing. Needless to say we will not be shopping elsewhere for our next vehicle. Sheridan Ford and Nate have earned a lifelong customer and friend! Thank you again Nate and Chris!

Always great service from Ken. Thanks for taking care of my car!!

Quasha and Chris are THE best! No annoying sales tactics, they treat you like you're a person with a brain. Quick, easy and painless trade in process and purchase process. Go see Quasha if you need a car!

It was really great working with Nate. He was honest and knowledgeable and made the process of buying my dream car smooth and better than I ever expected. Everyone at Sheridan Ford was amazing.

Called service department last minute for a quick oil change and Josh was able to fit me right in! And on a holiday weekend!

Looking for a new dealership First visit was very promising

A very good dealership!! They treated me with much respect. They made me feel like I'm important to them. Every request I had, they didn't hesitate to answer it or make sure it was answered.. They were very fast at getting me approved & I left with a smile on my face. I hesitated to drive there because I'm in south Jersey & they're in Delaware & I didn't want to drive that far just for them to tell me that they can't do anything for me. I'm very happy that I took the drive to see them. They came back with an offer & I told them where I would like my payments to be & Joe didn't hesitate to go back & renegotiate with the bank. I would definitely do business with them again. Thank you Joe & thank you Bobby for all your help!!

Great experience the salesman Nate did a great job and finance manager was great he explained everything. I had to b in and out fast cause of a family situation and they did it also I am pleased with my new car Jerry Joyce

Wonderful place. More than just a service center .

Ken was the best he made sure I was very well taken care of

Sales team was very nice, and not pushy, got me the best rate for financing. And also fill up the car before we took it off the lot. They also gave me top price for my trade in. Awesome experience !!!

Not alot of wait time for oil change That was great 👍

Fast, courteous and professional service.

Excellent!

I'm wondering is this survey new because I've been to Sheridan Ford over and over for the same problem and a few other times and the service was a night mare. From the beginning to end. Long story short every time I was not shown any respect or dignity. George and John and the new guy was awful. The way they talked to me I had to verbally defend myself. Then it was where I just by pass their station to receive service. Went to Dawayne and got most relief. Most my respect came from Ken Walker. Every thing was on the top. He was very understanding about my hearing problem. Make a long story short He was a perfect gentleman and treated me with the upmost respect. I could go on and on and on and on and on again of the times I came for service. Maybe 6 times and only once was handled right after Dawayne took care of the one before last so there you have it. Some but not all

It was my 1st visit here! John was courteous, helpful and knowledgeable to! The cashier (sorry! I didn’t get her name) she to was friendly. No complaint here. Yes, I’ll recommend

Great experience, as always. I had an 8:30 appointment for an oil change. I was promptly greeted and my car was completed within an hour.

Gary Took amazing care of me from the start of the process ( placing my order online for my new 2022 Ford Explorer ) to the very end when I picked it up today . He touched base with me frequently to give me updates ( along with emails ) When my car came in he called me right away and had everything ready to go to make the process seamless., Gary is friendly , very helpful and very knowledgeable.. he goes above and beyond to make sure he answers all questions and concerns and just so easy to work with . This is my 3rd Ford Explorer , each time working with Gary and his team . He is the BEST! And I will not shop anywhere else . 😊

I brought a brand new Ford, my sales associate Kevyn (Kev) was amazing a facilitating the frustrating and timely process of ordering a car built to order. Thanks Sheridan Ford. I’m in my love with my first ever Ford vehicle! I also want to point out a lot of other Ford locations were “upcharging” from MSRP (per the official forum). However, Sheridan Ford did not upcharge. My only major frustration was that my A Plan Pin# was not honored, but apparently you couldn’t use it on the car make/model that I got.